Picture this: you’re eagerly anticipating a hot and delectable meal, only to find yourself unable to place your order or track your delivery status due to app issues. On the other hand, for dedicated Dashers ready to deliver delightful meals, technical troubles with the app can cause delays and impact their earning potential.
If you’ve experienced the frustration of the Dasher app not working, In today’s blog post, we will delve into the common challenges faced by both customers and Dashers when the app malfunctions, explore potential reasons behind these issues, and offer practical troubleshooting tips to overcome them.
So, whether you’re a foodie in need of a satisfying meal or a dedicated Dasher ready to hit the road, read on to discover how to navigate through these delivery woes and make the most of your DoorDash experience.
Why is My Dasher App Not Working?
There are a few reasons why your Dasher app might not be working. Here are some of the most common reasons:
- Technical issues: There may be a technical issue with the Dasher app itself. If this is the case, Walmart will usually be aware of the issue and working to fix it. Y
- Your device: Your device may not be compatible with the Dasher app.
- Your internet connection: If your internet connection is slow or unstable, the Dasher app may not be able to connect to the internet.
- Your account: There may be a problem with your Dasher account.
- App Cache and Data: Accumulated cache and data can interfere with the app’s performance.
- Background Apps and Battery Saving Modes: Some devices have aggressive battery-saving modes that restrict background app activities. These settings may prevent the Dasher app from running smoothly, affecting notifications and real-time updates.
How to Fix Dasher App Not Working: Step by Step Guide
Step 1: Check the Dasher App’s Status
The first thing you should do is check the app’s status. There may be a known issue that is affecting the app. You can check the app’s status on the Dasher website or app.
How to check the Dasher App’s Status
- Check the DoorDash website or app. The DoorDash website and app will usually have a status page that will indicate if there are any known issues with the app.
- Check Twitter. DoorDash often tweets about any known issues with the app. You can follow DoorDash on Twitter to stay up-to-date on the latest status updates.
- Contact DoorDash support. If you’re still having trouble, you can contact DoorDash support for help. You can reach DoorDash support through the app, on the website, or by phone.
Here are the links to the DoorDash website and app:
- DoorDash website: https://www.doordash.com/
- DoorDash app: https://dasher.doordash.com/
Here is the link to DoorDash’s Twitter account:
- DoorDash Twitter: https://twitter.com/DoorDash
Step 2: Restart Your Device
If the app’s status is fine, try restarting your device. This can sometimes fix minor problems with apps.
On Andriod:
- Press and hold the power button for about 10 seconds.
- You should see a power menu appear.
- Tap on Restart.
On iOS:
- Press and hold the Side button until the slide to power off slider appears.
- Drag the slider to the right to turn off your iPhone.
- Wait a few seconds, then press and hold the Side button again until you see the Apple logo.
Step 3: Uninstall and Reinstall the App
If you have tried all of the above and the app is still not working, you can try uninstalling and reinstalling the app. This will delete the app and all of its data from your device. Then, you can reinstall the app from the App Store or Google Play.
How to Uninstall the Dasher App:
On Android
- Open the Settings app.
- Scroll down and select Apps.
- Tap on the Dasher app.
- Tap on Uninstall.
- Tap on Uninstall again to confirm.
On iOS
- Go to your Home screen.
- Press and hold on the Dasher app icon until it starts to wiggle.
- Tap on the X icon in the top-left corner of the app icon.
- Tap on Delete to confirm.
How to Install the Dasher App:
On Android
- Go to the Google Play Store app.
- Search for “Dasher”.
- Tap on the Dasher app icon.
- Tap on Install.
- Follow the on-screen instructions to complete the installation.
On iOS
- Go to the App Store app.
- Search for “Dasher”.
- Tap on the Dasher app icon.
- Tap on Get.
- Enter your Apple ID password if prompted.
- Follow the on-screen instructions to complete the installation.
Once the app is installed, you can open it and start using it.
Step 4: Clear the Dasher App’s Cache
The app’s cache stores temporary files that can sometimes become corrupted. Clearing the cache can help to fix this problem.
Android:
- Open the Settings app.
- Tap on Apps & notifications.
- Scroll down and tap on Dasher.
- Tap on Storage.
- Tap on Clear cache.
- Tap on Clear data.
iOS:
- Open the Settings app.
- Tap on General.
- Tap on iPhone Storage.
- Scroll down and tap on Dasher.
- Tap on Delete App.
- Tap on Delete again to confirm.
Step 5: Enable Location Services and GPS
The Dasher app relies heavily on location services and GPS to match drivers with orders and provide real-time tracking. Ensure that both location services and GPS are enabled on your device. This step is crucial for an efficient delivery experience.
Step 6: Update the App
App updates often contain bug fixes and improvements, ensuring smooth performance.
How to Update the Dasher App:
On Android
- Open the Google Play Store app.
- Tap on the Profile icon in the top-right corner of the screen.
- Tap on Manage apps & devices.
- Tap on Updates.
- If the Dasher app has an update available, tap on Update.
On iOS
- Open the App Store app.
- Tap on the Profile icon in the top-right corner of the screen.
- Tap on Updates.
- If the Dasher app has an update available, tap on Update.
How to Easily Contact Dasher Support
- Through the Dasher app. You can open the Dasher app and tap on the Help icon in the bottom-right corner of the screen. Then, tap on Contact support and select the issue you’re having.
- By phone. You can call Dasher support at 855-431-0459.
- Through the DoorDash website. You can go to the DoorDash website and click on the Contact us link at the bottom of the page. Then, select the issue you’re having and fill out the form.
Doordash Continue Application Not Working?
There are a few reasons why the “Continue application” button on the DoorDash app might not be working. use the troubleshooting process above to fix this issue.
Conclusion
In this blog post, we discussed some of the reasons why the Dasher app might not be working. We also provided some possible solutions that you can try if you are having trouble with the app.
If you have tried all of the above solutions and the Dasher app is still not working, you can contact DoorDash support for help. DoorDash support is usually very helpful and they will be able to help you troubleshoot the issue.
We hope this blog post was helpful. If you have any other questions, please feel free to leave a comment below.
FAQs
How Do You Know if DoorDash Deactivates You?
You will receive an in-app notification and email. The notification will state that you have been deactivated, and the email will include a reason for the deactivation.
You will not be able to log into the Dasher app. When you try to log in, you will see an error message that says “Your account has been deactivated.”
You will not be able to receive orders. If you are trying to deliver an order and you see a message that says “You are not currently eligible to receive orders,” this is a sign that your account has been deactivated.
If you believe that your DoorDash account has been deactivated in error, you can contact DoorDash support for help. You can contact DoorDash support through the app, by phone, or on their website.
Can DoorDash Fire You for Being Inactive?
Yes, DoorDash can deactivate your account for being inactive. DoorDash has a policy that states that Dashers must be “active” in order to receive orders. If you do not accept any orders for a certain period of time, your account may be deactivated.
Can I Delete My DoorDash Account and Make a New One?
Yes, you can delete your DoorDash account and make a new one. However, there are a few things to keep in mind:
Your old account will be permanently deleted. This means that all of your data, including your delivery history, will be lost.
You will need to use a different email address and phone number for your new account. You cannot use the same email address or phone number that you used for your old account.
You may be subject to a waiting period before you can create a new account. DoorDash may have a waiting period in place to prevent people from creating multiple accounts.
Can You Make Another DoorDash Account After Being Deactivated?
It is against DoorDash’s policy to create multiple accounts. If you are deactivated from DoorDash, you cannot create a new account using the same email address or phone number. You may also be subject to a waiting period before you can create a new account.
If you are caught creating multiple DoorDash accounts, your new account may be deactivated. You may also be banned from using DoorDash in the future.
Why Does DoorDash Dasher App Keep Saying Login Error?
Incorrect Login Credentials: The most common reason for login errors is entering incorrect login credentials, such as your email address or password. Double-check the information you are entering to ensure it is accurate. Remember that passwords are case-sensitive.
Account Deactivation or Suspension: If your Dasher account has been deactivated or suspended due to violations of DoorDash’s policies or guidelines, you will encounter login errors. In such cases, you will need to reach out to Dasher Support to inquire about the status of your account and any necessary steps for reactivation.
What Number Do You Call to Fix Your App Problem with Dasher?
There is no phone number to call to fix your Dasher app problem. You can contact Dasher customer support through the app or online.
What is Error Code 400 on Dasher App?
Error code 400 is a generic error code that means that the Dasher app was unable to process your request due to a client-side error.
What is DoorDash Error Rate?
The DoorDash error rate is the percentage of orders that experience an error during the ordering or delivery process. DoorDash does not publicly disclose its error rate, but it is estimated to be around 2%.
Why is Doordash Not Letting Me Place My Order
The restaurant is closed: If the restaurant you are trying to order from is closed, you will not be able to place an order.
The restaurant is out of stock: If the restaurant is out of stock of the item(s) you are trying to order, you will not be able to place an order.
There are too many orders: If there are too many orders for the restaurant to handle, you may not be able to place an order.
Technical issue: There may be a technical issue with DoorDash’s servers, which can prevent you from placing an order.