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How to Fix Amazon Music App Not Working Error [Instantly]

Music streaming is a great way to listen to our favorite songs, but sometimes the app can glitch and stop working.

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Imagine being in the middle of your favorite song and the music suddenly stops. It’s frustrating, right?

This can happen to anyone, even if you’re a regular user of the Amazon Music app. The digital age has brought us a lot of convenience, but it also comes with its own challenges.

Whether you’re a beginner or a pro, if you’re having trouble with Amazon Music App Not working, this blog post will help you fix it.

We’ll go over common problems like connection issues and app bugs, and give you tips on how to get your music back to working properly.

So if you’ve ever been frustrated by a silent screen, keep reading! We’re here to help you get your groove back.

Is Amazon Music Down?

As of now, there are currently no reported outages for Amazon Music.

Why is My Amazon Music App Not Working

There are a few reasons why your Amazon Music app might not be working. Here are some of the most common ones:

  • Internet connection problems. Amazon Music requires a strong internet connection to work properly. If your internet is slow or unstable, it can cause playback problems.
  • Device problems. If your device is not compatible with Amazon Music, or if it is running out of storage space, the app may not work properly.
  • App problems. The Amazon Music app is constantly being updated, but sometimes bugs can slip through. If you are using an outdated version of the app, it may not work properly.
  • Account problems. If you are having trouble signing in to your Amazon account, or if your account is not properly activated, you may not be able to use the Amazon Music app.

How to Fix Amazon Music App Not Working?

1. Check Your Internet Connection

Ensure that your device is connected to a stable and reliable internet connection. A poor or intermittent connection can lead to playback issues. Try switching between Wi-Fi and mobile data to see if that makes a difference.

READ MORE: How to Fix Venmo App Not Working: Step by Step Guide  

2. Clear Cache and Data

Sometimes, all it takes is a simple cache cleansing. Close the Amazon Music app completely and then reopen it. This can often clear out minor glitches that might be causing the app to misbehave.

How Do I Clear My Amazon App Cache?

To clear your Amazon Music app, you can follow these steps:

  • On your device, open the Settings app.
  • Tap Apps or Application Manager.
How Do I Clear My Amazon App Cache?
  • Find the Amazon Music app and tap on it.
  • Tap Storage.
  • Tap Clear Cache and then tap Clear Data.
Amazon Music App Not Working
  • Tap Force Stop.
  • Restart your device.

This will reset the Amazon Music app to its default settings. You may need to sign in to your Amazon account again and re-sync your music library.

3. Update the App

Outdated app versions can lead to compatibility issues and bugs. Check if there’s an update available for the Amazon Music app in your device’s app store and install it.

How to Update Amazon Music App


To update the Amazon Music app on your device, you can follow these steps:

  • Android:
    • Open the Google Play Store app.
    • Tap the Profile icon in the top right corner of the screen.
  • Tap Manage apps & devices.
  • Tap Manage next to Updates available.
  • If Amazon Music is listed, tap Update.
  • iPhone:
    • Open the App Store app.
    • Tap your Profile icon in the top right corner of the screen.
    • Tap Updates.
    • If Amazon Music is listed, tap Update.
  • Windows:
    • Open the Microsoft Store app.
    • Tap the three dots icon in the top right corner of the screen.
    • Tap Downloads & updates.
    • If Amazon Music is listed, tap Get updates.
  • Mac:
    • Open the App Store app.
    • Click on the Updates tab in the sidebar.
    • If Amazon Music is listed, click on the Update button.
4. Restart Your Device

If restarting the app doesn’t work, try restarting your device. This can help clear temporary glitches in the system that might be affecting the app’s performance.

5. Check for Amazon Music Subscription

Ensure that your Amazon Music subscription is active and in good standing. If your subscription has expired or there’s a payment issue, it could prevent you from accessing the app’s features.

6. Reinstall the App

If none of the above steps work, consider uninstalling the app and then reinstalling it. This can help eliminate any persistent issues that might be tied to the app’s installation.

7. Sign Out and Sign Back in

If you’re still having trouble, you can try signing out of your Amazon account and signing back in. To do this, open the Amazon Music app and tap on the menu button (three horizontal lines). Then, tap on “Settings” and scroll down to “Account.” Tap on “Sign Out” and then sign back in with your Amazon credentials.

8. Contact Amazon Support

If you’ve tried all the troubleshooting steps and the app still isn’t working, it might be time to reach out to Amazon’s customer support. They can provide personalized assistance and help you resolve the issue.

Amazon Music Problems Today and Solution

there have been some reports of users experiencing problems with the service in the past few days. These problems have included songs not playing, the app crashing, and the website not loading.

If you are experiencing problems with Amazon Music today, you can try the following troubleshooting steps:

  • Check your internet connection. Make sure that you are connected to a strong and stable internet connection.
  • Restart your device. This can sometimes fix software problems.
  • Clear the cache and data for the Amazon Music app. This can help to remove any corrupt data that may be causing the problem.
  • Uninstall and reinstall the Amazon Music app. This is a last resort, but it may fix the problem.

If you have tried all of these steps and you are still experiencing problems, you can contact Amazon Music customer support for help.

Here are some additional things to keep in mind:

  • Amazon Music is a relatively new service, so it is possible that there are some bugs that need to be fixed.
  • The number of users of Amazon Music is increasing, so it is possible that the service is experiencing some temporary congestion.

If you are still having trouble with Amazon Music today, you can try using a different music streaming service, such as Spotify or Apple Music.

READ MORE: How to Log Out of Amazon App

Conclusion

Amazon Music app not working can be frustrating. But there are things you can do to fix it.

First, check your internet connection and make sure the app is up to date. If that doesn’t work, clear the app’s cache and restart your device. If you still have problems, contact Amazon customer support.

You can also try these tips:

  • Make sure your device meets the minimum system requirements for Amazon Music.
  • Disable your VPN if you are using one.
  • Connect to a different Wi-Fi network.
  • Clear the app’s data on an Android device.
  • Reset the network settings on an iPhone or iPad.

By following these tips, you can usually fix Amazon Music app not working problems and get back to listening to your favorite music.

FAQs

Why Does Amazon Music Stop Playing after 30 Seconds?

Here are a few possible reasons why Amazon Music might stop playing after 30 seconds. Here are some of the most common ones:
Internet connection problems: Amazon Music requires a strong internet connection to work properly. If your internet is slow or unstable, it can cause playback problems. Try connecting to a different network or moving closer to your router.
Device problems: If your device is not compatible with Amazon Music, or if it is running out of storage space, the app may not work properly.
App problems: The Amazon Music app is constantly being updated, but sometimes bugs can slip through. If you are using an outdated version of the app, it may not work properly.
Account problems: If you are having trouble signing in to your Amazon account, or if your account is not properly activated, you may not be able to use the Amazon Music app.
Sleep timer: If you have set a sleep timer on Amazon Music, it will stop playing after 30 minutes.
Do well to follow the troubleshooting method above to fix this issue.

Why is Amazon App Crashing?

There are a few possible reasons why the Amazon app might be crashing. Here are some of the most common ones:
Internet connection problems: The Amazon app requires a strong internet connection to work properly. If your internet is slow or unstable, it can cause the app to crash. Try connecting to a different network or moving closer to your router.
Device problems: If your device is not compatible with the Amazon app, or if it is running out of storage space, the app may not work properly.
App problems: The Amazon app is constantly being updated, but sometimes bugs can slip through. If you are using an outdated version of the app, it may crash.
Account problems: If you are having trouble signing in to your Amazon account, or if your account is not properly activated, you may not be able to use the Amazon app.
Software conflict: If you have recently installed a new app or software update, it may be conflicting with the Amazon app. Try uninstalling the new app or software update and see if that fixes the problem.
If you are having trouble with the Amazon app crashing, you can try the following troubleshooting tips listed on this article to fix it.

Amazon Music not Playing Selected Song

There are a few possible reasons why Amazon Music might not be playing the selected song. Here are some of the most common ones:
Internet connection problems: Amazon Music requires a strong internet connection to work properly. If your internet is slow or unstable, it can cause playback problems. Try connecting to a different network or moving closer to your router.
Device problems: If your device is not compatible with Amazon Music, or if it is running out of storage space, the app may not work properly.
App problems: The Amazon Music app is constantly being updated, but sometimes bugs can slip through. If you are using an outdated version of the app, it may not work properly.
Account problems: If you are having trouble signing in to your Amazon account, or if your account is not properly activated, you may not be able to use the Amazon Music app.
Song not available: If the song you are trying to play is not available in your region or in your Amazon Music subscription plan, it will not play.
If you are having trouble with Amazon Music not playing the selected song, you can try the following troubleshooting tips above to fix.

Why Have Amazon Changed the Music App?

Amazon has made some changes to its music app in recent months, including:
Making the app more user-friendly: The new app has a simplified interface that is easier to navigate. It also has new features, such as the ability to create custom playlists and listen to music offline.
Adding more content: Amazon has added millions of new songs to its music library, including songs from independent artists.
Making the app more affordable: Amazon has lowered the price of its music subscription plans. The Amazon Music Unlimited Individual Plan now costs $9.99 per month, and the Amazon Music Unlimited Family Plan now costs $14.99 per month.
Making the app available on more devices: Amazon has made its music app available on more devices, including smart speakers, game consoles, and smart TVs.

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