How To Instantly Fix Samsung TV Apps Not Working

If you’re having trouble with your Samsung TV apps, you’re not alone. This is a common problem, and there are a few things you can do to fix it.


In today’s blog post, We’ll explain how to fix Samsung TV apps not working problems we will also explain how to avoid them in the future.

So whether your apps are crashing, freezing, or not loading at all, read on for help!

Why are My Samsung TV Apps Not Working?

There are a few reasons why your Samsung TV apps might not be working. Here are some of the most common causes:

  • Outdated software
  • Corrupted cache
  • Insufficient storage
  • Network problems
  • Hardware problems

How to Fix Samsung TV Apps Not Working

Here are some troubleshooting tips that can help you fix Samsung TV apps that are not working:

1. Restart the App

To restart your app, unplug the power cord from the back of the device for a few seconds. Then, plug the power cord back in and wait for the device to start up.

2. Check your Internet Connection

Make sure that your TV is connected to the internet and that the connection is strong. If the connection is weak or intermittent, it could cause apps to not work properly. You can check the connection strength by opening a website on your browser and see if it works, or use tools like to check the upload/download speed.

3. Update the App

To update Samsung TV Apps on Android and iOS devices, follow these steps


  • Open the Google Play Store app on your Android device.
  • Tap the three horizontal lines (hamburger menu) in the top-left corner.
  • Select “My apps & games.”
  • If Samsung TV Apps is listed, tap “Update.”


  • Open the App Store on your iOS device (iPhone or iPad).
  • Tap the “Updates” tab at the bottom of the screen.
  • If Samsung TV Apps is listed, tap the “Update” button next to it.
  • Once the update is complete, the app will be up to date.

4. Restart Your Device

Power down your device and then turn it back on. Once it’s turned back on, try opening the Samsung TV apps again.

5. Clear the App’s Cache

If restarting your phone doesn’t fix an app issue, try clearing the app’s cache. Often, that fixes the problem. Clearing the cache can refresh the app and potentially fix issues such as crashes, freezes, or excessive data usage.

Here’s how to clear an app’s cache on Android and iOS devices:

On Android Devices:

  • Go to “Settings” on your Android device.
  • Scroll down and select “Apps” or “Application Manager.”
Samsung TV Apps Not Working
  • Find and tap the app you want to clear the cache for.
  • Tap “Storage” or “Storage & cache.”
  • Tap on “Clear cache”.
  • Tap on “Clear data”.
  • Confirm the action if prompted.

Note: Clearing the app’s cache will delete any temporary files that the app has stored. This may improve the app’s performance, but it will not delete any of the app’s data, such as your settings or saved games.

On iOS Devices

  • Open the Settings app.
  • Tap on “General”.
  • Tap on “iPhone Storage”.
  • Find the app you want to clear the cache and data for.
  • Tap on the app.

Tap on “Offload App”.

Note: On iOS devices, you cannot selectively clear the cache of individual apps. iOS manages app cache automatically, and there’s no built-in option to clear it for specific apps. You can only Offloading an app will remove the app from your device, but it will not delete any of the app’s data. You can reinstall the app later and your data will still be there.

To clear the app’s cache and data, follow these steps:

  • Tap on “Delete App”.
  • Tap on “Delete App” again to confirm.

6. Uninstall and Reinstall the App

If clearing the cache doesn’t fix the issue, uninstall and reinstall the app this process removes the app and all its associated data from your device and then installs a fresh copy of the app. Make sure you back up any data before uninstalling.

7. Contact Samsung Customer Support

If you have tried all of the above and the Samsung app is still not working, you can contact Samsung customer support for help.

Here are the different ways you can contact Samsung customer support:

  • Phone: Call 1-800-SAMSUNG (726-7864) from the US or Canada.
  • Live chat: Go to the Samsung website and click on the Live chat button in the bottom right corner of the screen.
  • Social media: Contact Samsung on social media, such as Facebook or Twitter.

When you contact Samsung customer support, be sure to provide them with the following information:

  • Your name
  • Your email address
  • The issue you are experiencing
  • The device you are using
  • The version of the Samsung app you are using

How to Restart App on Samsung TV

Restarting an app can fix minor problems and improve its performance. Here are the steps on how to restart an app on a Samsung TV in detail:

Restart the app using the remote control:

  1. Press the Home button on your remote control.
  2. Select the app that you want to restart.
  3. Press and hold the Enter button on your remote control for about 3 seconds.
  4. A menu will appear. Select Close app.
  5. A pop-up window will appear. Select Yes to confirm.

Restart the app using the Settings menu:

  1. Press the Menu button on your remote control.
  2. Select Apps.
  3. Select the app that you want to restart.
  4. Select Manage apps.
  5. Select Force stop.
  6. A pop-up window will appear. Select OK to confirm.

Samsung TV Connected to Internet But Apps Not Working

Check your internet connection to ensure it’s stable and properly configured. Next, try restarting the TV and the router to refresh the network settings. If the problem persists, it might be due to outdated app versions, so ensure that your apps are up to date. Clearing the cache and data for the problematic apps or performing a factory reset on the TV can also help resolve software-related issues.

Additionally, check if there are any firmware updates available for your TV and install them if necessary. If none of these steps work, it’s advisable to contact Samsung’s customer support for further assistance as there may be specific issues related to your TV model or the apps themselves.

How to Fix Samsung TV App Store Not Working

Your Samsung TV app store might not be working due to outdated software, network problems, or hardware issues. To troubleshoot the issue, you can try restarting your TV, checking for software updates, resetting your TV’s network settings, or contacting Samsung customer support.


By following the steps outlined in this blog post, you should be able to fix Samsung TV apps error. If you have any questions, please comment below.


How do I fix my Samsung stuck on the loading screen?

If your Samsung is stuck on the loading screen, Try restarting your TV, if it still stuck try resetting your TV to factory settings.


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