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How to Instantly Fix myVW App Not Working

The myVW app is a great way to manage your Volkswagen vehicle from your smartphone. You can use it to check your car’s status, lock and unlock the doors, start the engine, and more. However, like any other app, the myVW app can sometimes be buggy and may not work properly.

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If you’re having problems with the myVW app not working, there are a few things you can do to try to fix them. In this blog post, we’ll walk you through some of the most common troubleshooting steps for the myVW app.

Does Volkswagen Have an App?

Yes, Volkswagen has an app called myVW. It is available for both iOS and Android devices. The myVW app allows you to manage your Volkswagen vehicle from your smartphone. You can use it to:

  • Check your car’s status, such as fuel level, mileage, and maintenance schedule
  • Lock and unlock the doors
  • Start the engine
  • Find your car in a parking lot
  • Get roadside assistance
  • Schedule service appointments
  • And more

To use the myVW app, you will need to create an account and register your Volkswagen vehicle. Once you have done this, you can log in to the app and start using its features.

The myVW app is a great way to stay connected to your Volkswagen vehicle and to make your life a little bit easier.

In addition to the myVW app, Volkswagen also offers a number of other apps for its vehicles, such as the Volkswagen Car-Net app, the Volkswagen We Connect app, and the Volkswagen ID. app. These apps offer a variety of features, such as remote vehicle access, navigation, and infotainment.

Is VW Car-Net Being Discontinued?

Yes, VW Car-Net is being discontinued. Volkswagen announced in 2022 that it would be discontinuing its 3G-based Car-Net services in the United States. The discontinuation of 3G service by major wireless carriers meant that VW Car-Net would no longer be able to function reliably.

VW Car-Net was a suite of connected car services that allowed Volkswagen owners to remotely access and control their vehicles using a smartphone app or website. Services included remote start, remote lock/unlock, vehicle location, and more.

Volkswagen has not announced a replacement for VW Car-Net, but it is expected that the company will launch a new connected car platform in the near future.

In the meantime, Volkswagen owners can still use some of the features of VW Car-Net through the myVW app. The myVW app allows owners to check their vehicle’s status, schedule service appointments, and get roadside assistance.

If you have a Volkswagen vehicle with VW Car-Net services, you should contact your Volkswagen dealer to learn more about your options.

Why is myVW App Not Working

There are a number of reasons why the myVW app may not be working. Here are some of the most common issues:

  • Server outage: If the myVW servers are down, the app will not be able to connect. You can check the status of the myVW servers on the Volkswagen website.
  • Network connection: The myVW app requires a network connection to work. Make sure that your device has a strong and stable internet connection.
  • App version: If you are using an outdated version of the myVW app, it may not work properly. Make sure that you have the latest version of the app installed.
  • Device compatibility: The myVW app is not compatible with all devices. Make sure that your device meets the minimum system requirements for the app.
  • Device settings: Some device settings can interfere with the myVW app. For example, if your device is in power saving mode, it may prevent the app from working properly.
  • Vehicle settings: Some vehicle settings can also interfere with the myVW app. For example, if your vehicle is in valet mode, you may not be able to use the app to remotely start the engine.

How to Fix myVW App Not Working

1. Restart Your Phone or Tablet

This can often fix minor glitches that is causijg the myVW the app to not work properly.

2. Check Your Internet Connection

Make sure that you are connected to a strong cellular or Wi-Fi network for the VW App to work properly.

3. Update the myVW App

The myVW app is updated regularly with bug fixes and performance improvements. Make sure that you have the latest version of the app installed.

How to Update the myVW App

To update the myVW app:

  1. Open the App Store or Google Play on your phone or tablet.
  2. Search for “myVW” and tap on the app.
  3. If an update is available, you will see a button that says “Update.” Tap on the button to update the app.
  4. Once the app has been updated, you will need to log in to your Volkswagen ID account.

4. Force Stop the myVW App

This can sometimes fix problems with the app’s functionality. To force stop the app, follow these steps:

  • On Android: Go to Settings > Apps & notifications > See all apps > myVW > Force stop.
  • On iOS: Go to Settings > General > Background App Refresh > myVW > Off.

5. Uninstall and Reinstall the myVW App

This can be a more drastic step, but it can sometimes fix problems that cannot be solved by other methods. To uninstall and reinstall the app, follow these steps:

  • On Android: Go to Settings > Apps & notifications > See all apps > myVW > Uninstall. Then, go to the Google Play Store and reinstall the app.
  • On iOS: Go to Settings > General > iPhone Storage > myVW > Delete App. Then, go to the App Store and reinstall the app.

If you have tried all of the above steps and the myVW app is still not working, you can contact Volkswagen customer service for assistance.

How to Contact my VW App Customer Service

Go to the official myVW portal website, Scroll down to the footer of the site and click on contact us. you will see where to email customer service or Reach out via their hotline at 1-800-428-4034 
8 a.m. to 8 p.m. EST Monday – Friday. and also via mail at Volkswagen Credit
1401 Franklin Blvd.
Libertyville, IL
60048

How to Fix myVW App Remote Start Not Working

There are a few reasons why your myVW app remote start may not be working:

  • Your car may not be compatible with remote start through the app. Not all Volkswagen vehicles have the necessary hardware to support remote start through the myVW app. You can check your vehicle’s compatibility by going to the myVW app and selecting “Vehicle Management.”
  • Your car may not be online. The myVW app remote start feature uses cellular data to communicate with your car. If your car is not online, the remote start command will not be sent. You can check your car’s online status by going to the myVW app and selecting “Vehicle Management.”
  • Your phone may not be paired with your car. To use the myVW app remote start feature, your phone must be paired with your car. You can pair your phone by going to the myVW app and selecting “Vehicle Management.”
  • Your phone may be in a low data or metered data setting. This can restrict high data usage apps, such as the myVW app. To check your phone’s data settings, go to your phone’s settings menu.
  • There may be a problem with the myVW app or the VW Car-Net service. If you have tried all of the above and your remote start is still not working, it is possible that there is a problem with the myVW app or the VW Car-Net service. You can contact Volkswagen customer service for assistance.

How to Fix myVW App Not Updating

There are a few reasons why your myVW app may not be updating:

  • You may not be connected to the internet. The myVW app needs to be connected to the internet to download updates. Make sure you are connected to a Wi-Fi or cellular network before trying to update the app.
  • You may have too many apps open. If you have too many apps open on your phone, it can slow down the app update process. Try closing some of your other apps before trying to update the myVW app.
  • There may be a problem with the myVW app store. Occasionally, there may be problems with the myVW app store that prevent apps from updating. If you are having trouble updating the myVW app, try restarting your phone and then trying again later.
  • There may be a problem with your phone’s software. If your phone’s software is outdated, it can prevent apps from updating. Make sure your phone is running the latest software version before trying to update the myVW app.

How to Fix VW Car-Net Not Working 2023

There are a few reasons why your VW Car-Net may not be working in 2023:

  • Your car may not be compatible with Car-Net. Not all Volkswagen vehicles have the necessary hardware to support Car-Net services. You can check your vehicle’s compatibility on the Volkswagen website.
  • Your car may not have an active Car-Net subscription. Car-Net subscriptions are required to use most Car-Net services. You can check your subscription status on the Volkswagen website or in the myVW app.
  • Your car may be offline. Car-Net services require cellular data to operate. If your car is not online, you will not be able to use any Car-Net services. You can check your car’s online status in the myVW app.
  • There may be a problem with the myVW app. The myVW app is used to control Car-Net services. If the myVW app is not working properly, you will not be able to use Car-Net services. You can try restarting the myVW app or reinstalling it.
  • There may be a problem with the VW Car-Net service itself. Occasionally, there may be problems with the VW Car-Net service that prevent users from using it. If you are having trouble using Car-Net services, you can try restarting your car or contacting Volkswagen customer service for assistance.

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How Do I Activate myVW App?

To activate the myVW app, you will need to create a Volkswagen ID account. You can do this by following these steps:

  • Download the myVW app from the App Store or Google Play.
  • Open the app and click on “Sign up.”
  • Enter your email address and create a password.
  • Accept the Volkswagen ID terms and conditions.
  • Click on the link in the confirmation email that you receive.
  • Create a four-digit security PIN.

Once you have created a Volkswagen ID account, you can activate the myVW app by following these steps:

  • Open the myVW app and log in with your Volkswagen ID credentials.
  • Click on “Vehicle Management.”
  • Click on “Activate Vehicle.”
  • Enter your vehicle identification number (VIN) and click on “Activate.”

If you have purchased a new Volkswagen vehicle, your dealer may have already activated the myVW app for you. You can check to see if your vehicle is already activated by opening the myVW app and clicking on “Vehicle Management.” If your vehicle is already activated, you will see a green check mark next to “Vehicle Activated.”

Once your vehicle is activated, you can start using the myVW app to control your vehicle remotely, schedule service appointments, and more.

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How Do I Enable VW App Connect?

To enable VW App-Connect, you will need to have a compatible Volkswagen vehicle and a compatible smartphone.

Steps:

  1. Make sure that your Volkswagen vehicle has the latest software update.
  2. Make sure that your smartphone is compatible with VW App-Connect. You can check your smartphone’s compatibility on the Volkswagen website.
  3. Connect your smartphone to your Volkswagen vehicle’s USB port.
  4. On your smartphone, select VW App-Connect from the list of available connections.
  5. Follow the on-screen instructions to complete the setup process.

Once you have enabled VW App-Connect, you will be able to use the following apps on your Volkswagen vehicle’s infotainment system:

  • Apple CarPlay
  • Android Auto
  • MirrorLink

Note: Some Volkswagen vehicles may require an active VW Car-Net subscription to use VW App-Connect.

How Much Does it Cost to Activate VW App Connect?

The cost of activating VW App-Connect varies depending on where you live and the dealership you visit. However, it is typically around $100.

Some Volkswagen dealerships may offer free activation of VW App-Connect for new vehicle purchases. Others may charge a fee, but it is usually less than $150.

If you are not sure how much it will cost to activate VW App-Connect at your local dealership, you can contact them directly for a quote.

Can I Start My Car With Volkswagen App?

Yes, you can start your Volkswagen car with the myVW app, if your vehicle is equipped with a remote start feature.

To start your car with the myVW app:

  • Open the myVW app and log in to your Volkswagen ID account.
  • Tap on the “Vehicle Management” tab.
  • Tap on the “Remote Start” button.
  • Enter your four-digit security PIN.
  • Tap on the “Start” button.

Your car will start and run for a predetermined amount of time, typically 10 minutes. You can adjust the run time in the myVW app settings.

Note: You must have an active VW Car-Net subscription to use the remote start feature in the myVW app.

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What Cars Work With the Volkswagen App?

The following Volkswagen vehicles work with the myVW app:

  • 2018 and newer Golf
  • 2018 and newer Jetta
  • 2018 and newer Passat
  • 2018 and newer Atlas
  • 2019 and newer Tiguan
  • 2020 and newer Taos
  • 2022 and newer ID.4

Not all features of the myVW app are available on all vehicles. For example, the remote start feature is only available on vehicles that are equipped with a remote start feature.

What Does VW Connect App Do?

The VW Connect app is a mobile app that allows Volkswagen owners to stay connected to their vehicles. It offers a variety of features, including:

  • Remote start: Start your vehicle remotely, even if you are not in it.
  • Remote lock/unlock: Lock or unlock your vehicle remotely, even if you are not close to it.
  • Vehicle location: See where your vehicle is located on a map, even if it is parked.
  • Vehicle status: Get information about your vehicle’s status, such as fuel level, oil life, and tire pressure.
  • Maintenance reminders: Receive reminders about upcoming maintenance appointments.
  • Roadside assistance: Contact roadside assistance directly from the app.
  • Vehicle diagnostics: Get information about your vehicle’s diagnostics, such as error codes and performance data.
  • Vehicle reports: Generate reports on your vehicle’s fuel economy, driving history, and other data.

The VW Connect app requires an active VW Car-Net subscription to use most of its features. However, some features, such as vehicle location and status, are available for free.

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Conclusion

the frustration of encountering the myVW app not working can be a common and exasperating experience for Volkswagen owners. However, it’s essential to remember that technological hiccups can happen to even the most reliable platforms. While it may be inconvenient, reaching out to Volkswagen’s customer support or checking for app updates can often resolve the issue swiftly.

Patience is key in such situations, and by staying informed and seeking assistance when needed, you can continue to enjoy the convenience and benefits that the myVW app offers for managing your Volkswagen vehicle.

FAQs

Should I use VW We Connect?

VW We Connect is a convenient and valuable tool for Volkswagen owners. However, it is important to weigh the pros and cons before deciding whether or not to use it.

Is the VW app any good?

The VW app is a mixed bag. It has some good features, but it can also be unreliable and frustrating to use sometimes.

How long is VW car net free?

VW Car-Net is free for five years on most 2020 and newer Volkswagen vehicles.

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