Starbucks is a popular coffeehouse chain with over 30,000 locations worldwide. The Starbucks app is a convenient way to order and pay for coffee, food, and other items. However, there are times when the Starbucks app may not work properly. This can be frustrating, especially if you need to order a coffee quickly.
But fear not! In today’s blog post, we’ll be your guide to troubleshooting the Starbucks app and getting your coffee fix back on track. We understand the importance of that perfect cup to start your day or provide that afternoon pick-me-up, and we’re here to help you navigate through any app-related challenges.
So, let’s dive in and ensure that you never miss your coffee rendezvous again! Say goodbye to those app hiccups and say hello to a seamless Starbucks experience right at your fingertips.
Also Read: AMC App Not Working: Reasons and How to Fix It Instantly
Why Get the Starbucks App?
There are many reasons why you might want to get the Starbucks app. Here are a few of the most common reasons:
- Order ahead: The Starbucks app allows you to order ahead and pay for your drinks and food before you arrive at the store. This can help you save time and avoid long lines.
- Earn stars: The Starbucks app also allows you to earn stars for every purchase you make. These stars can be redeemed for free drinks, food, and merchandise.
- Customize your drinks: The Starbucks app allows you to customize your drinks to your exact liking. You can choose the size, milk, syrups, and toppings of your drinks.
- Get personalized recommendations: The Starbucks app can also give you personalized recommendations based on your past orders and preferences. This can help you discover new drinks and food items that you might enjoy.
- Get notified of offers and promotions: The Starbucks app will notify you of special offers and promotions that are available at your local Starbucks stores. This can help you save money on your favorite drinks and food items.
- Pay with Apple Pay or Google Pay: The Starbucks app allows you to pay for your purchases with Apple Pay or Google Pay. This is a convenient and secure way to pay for your drinks and food.
Why is My Starbucks App Not Working?
There are a few reasons why your Starbucks app might not be working. These include:
- Internet connection issues: If you are not connected to the internet, the Starbucks app will not be able to work properly.
- App issues: If there is a problem with the Starbucks app itself, such as a bug or a glitch, the Starbucks app might not be working.
- Technical issues: There may be technical issues with Starbucks’ servers, which can cause the Starbucks app to stop working.
How to Easily Fix Starbucks App Not Working Issue
1. Restart Your Device
Sometimes, restarting your device can fix problems with apps that are not working properly.
2. Update The App
If you are using an outdated version of the Starbucks app, it might not be working properly. Update the app to the latest version.
How to Update the Starbucks App:
On your iPhone:
- Open the App Store app.
- Tap on the “Updates” tab at the bottom of the screen.
- If the Starbucks app is listed under “Pending Updates,” tap on the “Update” button next to it.
- If the Starbucks app is not listed under “Pending Updates,” tap on the “Profile” icon in the top right corner of the screen.
- Tap on “Manage” next to “Automatic Updates.”
- Make sure that “App Updates” is turned on.
On your Android:
- Open the Google Play Store app.
- Tap on the three horizontal lines in the top left corner of the screen.
- Tap on “My apps & games.”
- If the Starbucks app is listed under “Pending Updates,” tap on the “Update” button next to it.
- If the Starbucks app is not listed under “Pending Updates,” tap on the “Menu” icon in the top left corner of the screen.
- Tap on “Settings.”
- Make sure that “Auto-update apps” is turned on.
Once the app is updated, you can open it and start using the latest features.
3. Check your internet connection
Make sure that you are connected to a strong internet connection.
4. Clear the App’s Cache and Data
This can sometimes fix problems with apps that are not working properly. To clear the app’s cache and data, follow these steps:
- On Android, go to Settings > Apps > Starbucks > Storage > Clear cache and Clear data.
- On iOS, go to Settings > General > iPhone Storage > Starbucks > Manage Storage > Clear Cache and Clear Data.
5. Contact Starbucks Support:
If you have tried all of the above solutions and Starbucks app is still not working, you can contact Starbucks support for help.
Some Starbucks Issues and Solutions
- Long lines: Starbucks stores are often busy, which can lead to long lines. If you are short on time, you can try ordering ahead using the Starbucks app. You can also try visiting a Starbucks store during off-peak hours.
- Incorrect orders: It is not uncommon for Starbucks baristas to make mistakes when taking orders. If you receive an incorrect order, you should politely let the barista know and they will be happy to make you a new one.
- Slow service: Starbucks stores can be busy, which can lead to slow service. If you are in a hurry, you can try ordering a drink that is already made, such as a brewed coffee or a tea. You can also try visiting a Starbucks store that is not as busy.
- Stale food: Starbucks stores sell a variety of food items, but some of these items can become stale if they are not sold quickly. If you are concerned about the freshness of the food, you can ask the barista when the food was made.
- Unfriendly staff: Some Starbucks baristas may be unfriendly or unhelpful. If you have a negative experience with a Starbucks barista, you should contact Starbucks customer service.
What Does 400 Points Get You at Starbucks?
400 stars in the Starbucks rewards program can be redeemed for a free drink or food item. The exact item you can redeem your points for depends on the size of the drink or food item. For example, you can redeem 400 stars for a tall handcrafted beverage, a handcrafted frappuccino, a bakery item, or a bag of coffee.
Here is a table of the different items you can redeem 400 stars for:
| Item | Price | Number of Stars |
|---|---|---|
| Tall handcrafted beverage | $2.95 | 400 |
| Handcrafted frappuccino | $3.75 | 400 |
| Bakery item | $2.75 | 400 |
| Bag of coffee | $9.95 | 400 |
How to Contact Starbucks App Customer Service
To contact Starbucks app customer service, you can follow these steps:
- In-App Support: Open the Starbucks app on your smartphone and log in to your account. From the main menu, look for the “Contact Us” or “Support” option. Tap on it to access the in-app support system. Here, you can submit your inquiry or concern, and a customer service representative will respond to you via the app’s messaging system.
- Starbucks Website: Visit the official Starbucks website (www.starbucks.com) on your web browser. Scroll to the bottom of the page, and under the “Customer Service” section, click on “Contact Us.” This will direct you to the customer support page, where you can find various contact options.
- Customer Service Phone Number: You can also reach out to Starbucks app customer service by phone. Dial the Starbucks customer service phone number: 1-800-782-7282 (USA). Follow the prompts to select the appropriate category for your inquiry, and you’ll be connected to a customer service representative.
- Social Media Channels: Starbucks is active on various social media platforms like Twitter and Facebook. You can try reaching out to their official social media accounts with your inquiry. While they may not directly address account-specific issues, they can often provide general assistance or direct you to the appropriate support channels.
- Starbucks Stores: If you prefer face-to-face communication, you can visit a nearby Starbucks store and speak to a barista or store manager about your concern. They can offer guidance and may be able to address certain app-related issues.
Before reaching out to customer service, make sure you have the following information handy:
- Your Starbucks app account details, including the email address or phone number associated with your account.
- A clear description of the issue or inquiry you need assistance with.
Conclusion
I hope this guide was able to help you fix the issue you have with the Starbucks app. You can always reach out to us if you encounter any issues.
FAQs
Why is Starbucks App More Expensive?
Convenience fee: Starbucks charges a convenience fee for orders placed through the app. This fee is typically around $0.30 per order.
Taxes: Starbucks may charge sales tax on app orders, even if you are picking up your order in-store. This is because the app does not collect sales tax at the time of purchase, so Starbucks has to collect it when you pick up your order.
Surcharges: Starbucks may charge surcharges for certain items, such as delivery orders. These surcharges are typically passed on to the customer through the app.
What Does 25 Stars Get You at Starbucks?
25 stars in the Starbucks rewards program can be redeemed for a free customization to your beverage. This includes an extra shot of espresso, a different milk, or a different syrup. You can also use your stars to get a free refill on your brewed coffee or tea.
How Many Stars Do You Need for a Free Drink at Starbucks?
In the United States, you need 400 stars to redeem a free handcrafted drink or food item from Starbucks.
What are the Benefits of a Starbucks Card?
Earn Stars: You can earn Stars for every purchase you make with your Starbucks card. These Stars can be redeemed for free drinks, food, and merchandise.
Get personalized recommendations: The Starbucks app uses your purchase history to give you personalized recommendations for drinks and food. This can help you discover new items that you might enjoy.
Save money: Starbucks often offers discounts and promotions to Starbucks cardholders. These discounts can save you money on your favorite drinks and food items.
Pay with your phone: You can use your Starbucks card to pay for your purchases in the Starbucks app. This is a convenient and secure way to pay for your drinks and food.
Get free refills: If you have a Starbucks Gold Card, you can get free refills on brewed coffee or tea.
Become a Starbucks VIP: If you reach a certain number of Stars, you can become a Starbucks VIP. This gives you access to exclusive benefits, such as early access to new products and promotions.
Do Starbucks Members Get Free Refills?
Yes, Starbucks members with a Gold Card get free refills on brewed coffee or tea. The Gold Card is the highest tier of the Starbucks Rewards program, and you earn it by collecting 125,000 Stars in a year.
How Do I use My Starbucks Card without a Card?
Use the Starbucks app
Link your Starbucks Card to Apple Pay or Google Pay: If you have an iPhone or Android phone, you can link your Starbucks Card to Apple Pay or Google Pay. This allows you to use your Starbucks Card to pay for your purchases in stores or online.
Use your Starbucks Card number: If you don’t have the Starbucks app or you don’t want to link your Starbucks Card to Apple Pay or Google Pay, you can still use your Starbucks Card number to pay for your purchases. Simply tell the barista your Starbucks Card number and they will be able to look up your account and process your payment.
What is the Point of the Starbucks Game?
The point of the Starbucks game is to earn Stars and rewards. You can earn Stars by completing levels, collecting bonus Stars, and completing daily challenges. You can redeem your Stars for free drinks, food, and merchandise.