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Tesla App Not Connecting to Car Fixed! See How

The Tesla app is a great way to control your Tesla from your phone. You can use it to unlock your car, start it, check the status of your battery, and more. However, sometimes the Tesla app can stop connecting to your car. This can be frustrating, especially if you need to access your car remotely.

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In this blog post, we will discuss some of the reasons why the Tesla app might not be connecting to your car, and how you can fix it.

Why is My Tesla App Not Connecting to Car?

There are a few reasons why your Tesla app might not be connecting to your car. Here are some of the most common ones:

  • Your Phone is Not Connected to the Internet. The Tesla app needs to be connected to the internet in order to communicate with your car. Make sure your phone is connected to a Wi-Fi network or has a cellular data connection.
  • Your Tesla Car is Not Connected to the Internet. Your Tesla car also needs to be connected to the internet in order for the Tesla app to connect to it. Make sure your car is in Park and that it has a strong Wi-Fi signal or cellular data connection.
  • The Tesla App is not Up to Date. The Tesla app is constantly being updated with new features and bug fixes. Make sure you have the latest version of the app installed on your phone.
  • Your Tesla Car is not Paired with Your Phone’s Bluetooth. In order for the Tesla app to connect to your car, it needs to be paired with your phone’s Bluetooth. Go to the Bluetooth settings on your phone and make sure your Tesla car is listed.
  • There is a Problem with the Tesla App’s Servers. In rare cases, there may be a problem with the Tesla app’s servers that prevents it from connecting to cars. If you’ve tried all of the above and your Tesla app still won’t connect to your car, you can contact Tesla customer support for help.

How to Fix Tesla App Not Connecting to Car

1. Make Sure Your Phone is Connected to the Internet

This is the most common reason why the Tesla app won’t connect to your car. Check your phone’s Wi-Fi or cellular data connection and make sure it is working properly.

2. Make Sure Your Tesla Car is Connected to the Internet

 If your car is not connected to the internet, the Tesla app will not be able to communicate with it. Make sure your car is in Park and that it has a strong Wi-Fi signal or cellular data connection.

How to connect Your Tesla Car to the Internet

There are two ways to connect your Tesla car to the internet:

  • Wi-Fi: Tesla cars can connect to Wi-Fi networks. To connect your car to a Wi-Fi network, follow these steps:
    • Open the Tesla touchscreen.
    • Tap on “Controls.”
    • Tap on “Wi-Fi.”
    • Select the Wi-Fi network you want to connect to.
    • Enter the password for the Wi-Fi network.
    • Tap on “Connect.”
  • Cellular data: Tesla cars can also connect to the internet using cellular data. To connect your car to cellular data, you need to subscribe to Tesla’s Premium Connectivity service. Premium Connectivity costs $9.99 per month or $99 per year. To subscribe to Premium Connectivity, follow these steps:
    • Open the Tesla touchscreen.
    • Tap on “Controls.”
    • Tap on “Software.”
    • Scroll down and tap on “Premium Connectivity.”
    • Tap on “Subscribe.”
    • Enter your payment information.
    • Tap on “Subscribe.”

Once your car is connected to the internet, you can use the Tesla app to control your car, get real-time traffic information, and access features like streaming music and video.

How Do I Reset My Tesla Internet?
  • Soft reset: Press and hold both scroll wheels on the steering wheel for 10 seconds. This will restart the MCU (Media Control Unit), which is the computer that controls the infotainment system in your Tesla. This will often fix minor internet issues.
  • Hard reset: Press and hold the brake pedal, both scroll wheels, and both buttons above the scroll wheels for 10 seconds. This will restart the MCU and the entire car computer. This is a more drastic step, but it can fix more serious internet issues.

3. Check for Updates to the Tesla App

The Tesla app is constantly being updated with new features and bug fixes. Make sure you have the latest version of the app installed on your phone.


How to Update Tesla Mobile App
  • On iPhone:
    • Open the App Store app.
    • Tap on the Today tab.
    • Scroll down and look for the Updates section.
    • If there is an update available for the Tesla app, it will be listed here.
    • Tap on the Update button next to the Tesla app.
  • On Android:
    • Open the Google Play Store app.
    • Tap on the Menu button (three horizontal lines) in the top left corner of the screen.
    • Tap on My apps & games.
    • Under Updates, look for the Tesla app.
    • If there is an update available for the Tesla app, it will be listed here.
    • Tap on the Update button next to the Tesla app.

Once the Tesla app has been updated, you will need to restart your phone to complete the installation.

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4. Pair Your Tesla Car with Your Phone’s Bluetooth

In order for the Tesla app to connect to your car, it needs to be paired with your phone’s Bluetooth. Go to the Bluetooth settings on your phone and make sure your Tesla car is listed.

5. Restart Your Phone and Your Tesla Car

 Sometimes a simple restart can fix the problem. Restart your phone and your Tesla car and then try connecting the Tesla app again.

6. Clear the Cache and Data for the Tesla App

This will delete all of the app’s temporary files and settings.

How to Clear Tesla App Cache and Data
  • On iPhone:
    • Go to your phone’s Settings app.
    • Tap on General.
    • Tap on iPhone Storage.
    • Scroll down and find the Tesla app.
    • Tap on the Tesla app.
    • Tap on Offload App.
    • Tap on Offload App again to confirm.
    • Once the app has been offloaded, you can reinstall it from the App Store.

  • On Android:
    • Go to your phone’s Settings app.
    • Tap on Apps.
    • Scroll down and find the Tesla app.
    • Tap on the Tesla app.
    • Tap on Storage.
    • Tap on Clear Cache.
  • Tap on Clear Data.
  • Once the cache and data have been cleared, you can restart your phone and then open the Tesla app again.

7. Uninstall and Reinstall the Tesla App

This will completely remove the app from your phone and then reinstall it from the App Store or Google Play Store.

8. Confirm that Tesla Server is Up and Running

Tesla App Not Connecting to Car

Always confirm that the tesla server is not down at the time of usage. If you notice that the tesla server is own, kindly contact the support to help you fix the issue.

9. Contact Tesla Customer Support for Help

If you’ve tried all of the above and your Tesla app still won’t connect to your car, you can contact Tesla customer support for help.

How Do I Sync My Tesla App to My Car?


Here are the steps on how to sync your Tesla app to your car:

  • Make sure your phone and car are both connected to the internet.
  • Open the Tesla app on your phone.
  • Sign in to your Tesla account.
  • If you have not already done so, enable mobile app access on your car. To do this, open the touchscreen in your car and go to Controls > Safety > Allow Mobile Access.
  • On the Tesla app, tap on the  icon in the top left corner of the screen.
  • Tap on Your Tesla.
  • Under Vehicles, tap on the name of your car.
  • Tap on Pair with Phone.
  • Follow the on-screen instructions to pair your phone with your car.

Once your phone and car are paired, the Tesla app will be able to control your car and view its status. You can also use the Tesla app to send commands to your car, such as locking and unlocking the doors, starting and stopping the car, and adjusting the climate control.

How to Fix Tesla Not Connecting to Phone

If your Tesla is not connecting to your mobile device do this;

  • Make Sure that Both Your Phone and Your Tesla are Connected to the Internet. You can check your phone’s internet connection by opening a web browser and trying to load a website. You can check your Tesla’s internet connection by going to the Controls menu and tapping on Wi-Fi. If your Tesla is not connected to the internet, it will not be able to connect to your phone.
  • Make sure that Your Phone is Paired with Your Tesla. To pair your phone with your Tesla, follow these steps:
    • Open the Tesla app on your phone.
    • Tap on the hamburger menu (three horizontal lines) in the top left corner of the screen.
    • Tap on Settings.
    • Tap on Cars.
    • Tap on the name of your Tesla.
    • Tap on Pair Phone.
    • Follow the instructions on the screen to pair your phone with your Tesla.

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  • Make Sure that Your Phone’s Bluetooth is Turned on. You can check if your phone’s Bluetooth is turned on by going to your phone’s settings and looking for the Bluetooth icon. If the icon is turned off, turn it on.
  • Restart Your Phone and Your Tesla. Sometimes, a simple restart can fix a connection problem. To restart your phone, hold down the power button until you see the power off slider. Slide the power off slider to the right to turn off your phone. Wait a few seconds, then turn your phone back on. To restart your Tesla, press and hold both scroll wheels on the steering wheel for 10 seconds. This will restart the MCU (Media Control Unit), which is the computer that controls the infotainment system in your Tesla.

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  • Update the Tesla app and Your Tesla’s Software. Tesla regularly releases software updates for its cars and the Tesla app. These updates often include bug fixes that can improve the connection between your phone and your Tesla. To update the Tesla app, open the App Store or Google Play Store and search for “Tesla app.” Tap on the Tesla app icon, then tap on Update if an update is available. To update your Tesla’s software, go to the Controls menu and tap on Software. If an update is available, tap on Download and Install.

Tesla App not Updating Last Seen

If your Tesla App is not updating last seen , there may be some reasons to that. follow the troubleshooting process above to help you fix it.

Tesla App not Updating Location

If your Tesla App is not updating your recent location , there may be some reasons to that. follow the troubleshooting process above to help you fix it.

Conclusion

If your Tesla app is not connecting to your car, it can be frustrating. There are many reasons why this might happen, but there are also steps you can take to fix it as we outlined in this post.

In most cases, you can fix the problem by following these steps. But if you can’t, don’t worry. It’s just a minor problem and Tesla customer support will be able to help you.

Remember, owning a Tesla is still a great experience, even if the app sometimes doesn’t work. These cars are amazing and they’re making a big difference for the environment. So, next time your app doesn’t connect, just take a deep breath and try again.

FAQs

Do Teslas Have their Own WiFi?

Yes, Teslas have their own WiFi. They come standard with a built-in 4G LTE modem that provides internet access and enables features such as streaming music and video, internet browsing, and over-the-air software updates.

What Internet Provider Does Tesla Use?

Tesla uses AT&T and T-Mobile as its primary internet providers in the United States. In some other countries, Tesla may use different providers. Tesla cars come with two SIM cards, one for AT&T and one for T-Mobile. This allows Tesla cars to connect to the internet even if one provider is not available.

Does Tesla Support Apple CarPlay?

No, Tesla does not support Apple CarPlay or Android Auto. Tesla has its own proprietary in-car infotainment system that does not support these third-party systems.

Does Tesla App Work Without Cell Service?

No, the Tesla app does not work without cell service. The Tesla app needs to be connected to the internet in order to communicate with your Tesla. This is how the app can do things like unlock your car, start your car, and check your car’s status.

Can I connect My Phone to Tesla Internet?

No, you cannot connect your phone to Tesla internet. Tesla cars do not have a hotspot feature that allows you to share your car’s internet connection with other devices. However, you can use your phone’s hotspot to provide internet access to your Tesla.

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