How to Instantly Fix Trainline App Not Working

The Trainline app is a popular way to book train tickets and check travel information. However, like any app, it can sometimes experience problems. If you are having trouble with the Trainline app, there are a few things you can do to try to fix it.


In Today’s post, we will walk you through common reasons why the Trainline app not working and how to fix them. We will also provide some additional tips to help you keep your Trainline app running smoothly.

Why is Trainline App Not Working?

There are a few reasons why the Trainline app might not be working. Here are some of the most common:

  • Internet connection: The Trainline app needs a working internet connection to function.
  • App version: If you are using an outdated version of the Trainline app, it may not work properly.
  • App bug: Sometimes, the Trainline app may experience a bug that prevents it from working properly.
  • Trainline servers: In rare cases, the Trainline servers may be down or experiencing problems. This can prevent the app from working properly.

How to Fix Trainline App Not Working

Here are some tips on how to fix the Trainline app not working:

1. Check Your Internet Connection. 

Make sure that you have a strong and stable internet connection before trying to use the app. If you are using a mobile network, try connecting to Wi-Fi instead.

2. Restart Your Device. 

This can often fix minor software glitches that may be preventing the app from working properly.

3. Update the Trainline App. 

Make sure that you are using the latest version of the app. Go to the App Store or Google Play Store to check for updates.

4. Clear the Trainline App Cache and Data.

To clear the Trainline app cache and data on Android:

  • Open the Settings app on your device.
  • Tap on Apps & notifications.
Trainline App Not Working
  • Tap on See all apps.
  • Find the Trainline app and tap on it.
  • Tap on Storage & cache.
  • Tap on Clear cache.
  • Tap on Clear data.

To clear the Trainline app cache and data on iOS:

  • Open the Settings app on your device.
  • Scroll down and tap on General.
  • Tap on iPhone Storage.
  • Scroll down and find the Trainline app.
  • Tap on the Trainline app.
  • Tap on Offload App.
  • Tap on Offload App again to confirm.

Once you have cleared the Trainline app cache and data, you will need to log back into the app and download any saved tickets or travel information.

5. Reinstall the Trainline App.

If you have tried all the above steps and the app is still not working, you can try reinstalling it. To do this, delete the app from your device and then download it again from the App Store or Google Play Store.

6. Contact Trainline Support.

If you have tried all of the above steps and you are still having trouble with the Trainline app, you can contact Trainline support for further assistance. You can contact Trainline support by phone, email, or live chat.

Why are My Trainline Tickets Not Showing Up in the App?

If you haven’t logged into the correct account, your tickets have not yet been activated, your tickets have expired, or there is a problem with the Trainline app itself.

Is the Trainline App Legit?

Trainline is a trusted provider of train tickets and travel information, and its app is used by millions of people each year. The app is secure and reliable, and Trainline has a good reputation for customer service.

The app is owned and operated by Trainline Group plc, a publicly traded company that is listed on the London Stock Exchange. Trainline has been in business since 1997 and has sold over 1 billion train tickets to date.

What is the Internal Server Error in Trainline?

It indicates that something went wrong on Trainline’s servers. This can be caused by a variety of factors, such as a software bug, a hardware failure, or a high volume of traffic.

When you receive an internal server error message, it means that Trainline was unable to process your request. This can prevent you from booking train tickets, checking travel information, or accessing other features of the Trainline app.

Does Trainline Charge a Fee?

Yes, the booking fee is a percentage of the ticket price, and it varies depending on the ticket type and the time of booking.

Why do People Use Trainline?

It is a convenient and easy-to-use platform for booking train tickets from a variety of train operators in the UK and Europe. Trainline also offers a variety of features that make it a popular choice for travelers, such as the ability to compare prices from different train operators, view real-time travel information, and save tickets for later use.

Why is Trainline Saying Sold Out?

All of the seats on the train have been reserved. The train is fully booked. The train is operating a reduced service and there are no tickets available for the requested journey. 

Why is Trainline Not Refunding?

Ticket has already been used to travel. Some tickets are non-refundable, such as advance tickets or tickets for special events. The customer has not provided sufficient evidence. Trainline may require customers to provide evidence of their claim before issuing a refund. The customer has not followed the correct refund process. 

Also Read: How to Instantly Fix Night Owl Connect App Not Working

Trainline App Payment Not Working

Incorrect payment information. Make sure that you have entered your payment information correctly, including your card number, expiration date, and security code. Insufficient funds.

Make sure that you have enough money in your bank account or on your credit card to cover the cost of the ticket. Declined transaction. Your bank or credit card issuer may have declined the transaction for a variety of reasons, such as fraud protection or insufficient funds.

Paypal Not Working on Trainline App

Check to see if PayPal is down. You can do this by visiting the PayPal status page. Restart the Trainline app. Restarting the app may fix any minor glitches that may be causing the problem. Make sure that your PayPal account is in good standing and that you have sufficient funds to cover the cost of the train ticket

How to Activate Ticket on Trainline App

To activate your ticket on the Trainline app, follow these steps:

  • Open the Trainline app and go to My Tickets.
  • Tap the ticket you want to activate.
  • Tap Activate Ticket.
  • Confirm that you want to activate the ticket.

Once the ticket is activated, it will be displayed in your Activated Tickets section.

Trainline App Not Working on iPhone

Check your internet connection. Make sure that you have a strong and stable internet connection. You can also restart the Trainline app. Closing and reopening the app may fix any minor glitches that may be causing the problem.

Check for updates. Make sure that you are using the latest version of the Trainline app. You can check for updates in the App Store. Restart your iPhone. Restarting your iPhone may also fix any minor glitches that may be causing the problem.

Also Read: How to Instantly Fix NFL Sunday Ticket App Not Working [In Two Minutes]

How do I Connect My Apple Watch to Trainline?

  • Open the Trainline app on your iPhone.
  • Tap the More tab in the bottom right corner.
  • Tap Settings.
  • Tap Apple Watch.
  • Toggle on the Enable Apple Watch switch.

Follow the on-screen instructions to pair your Apple Watch with the Trainline app.

Trainline Mobile Ticket Phone Broken

Contact Trainline customer support. They may be able to issue you a new ticket, either electronically or by post. You can also visit a Trainline ticket office. They should be able to issue you a new ticket if you can provide proof of your original ticket purchase.


It can be frustrating when the Trainline app isn’t working as it should, but hopefully, this guide has helped you troubleshoot the issue. If you’re still having trouble, you can always contact Trainline customer service for more help.


Why are Trains Unavailable to Book?

Due to a variety of factors, including fully booked trains, reduced services, high demand, and technical difficulties.

Can I get the next Trainline if My Train is Cancelled?

Yes, if seats are available. You may need to pay a supplement for the next trainline, depending on the train operator’s policy.

Can I Buy a Train Ticket and Pay Later?

Yes, Use a credit card. Most train operators accept credit cards, and you can usually choose to pay the full amount of the ticket at the time of booking, or you can spread the cost over several months or even years.

Do you Pay for the Trainline App?

The Trainline app is free to download and use. You can use the app to search for train tickets, compare prices, and book tickets. You can also use the app to check train times, track your train, and receive live updates on your journey.

Can you Reprint Lost Train Tickets?

Some train operators allow you to reprint lost tickets online or at the station, while others require you to purchase a new ticket.


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