Fixed: Why is My App Store Disabled in App Store and Itunes?

Have you ever tried to access your app store, only to find it mysteriously disabled? It can be quite frustrating when something you rely on for downloading apps and updates suddenly becomes inaccessible. Don’t worry – you’re not alone in facing this issue. In this blog post, we’re going to delve into the reasons why your app store might be disabled and explore some simple solutions to get it up and running again.


If you’re trying to access the App Store on your iPhone or iPad, but you’re getting an error message that says “Your account has been disabled in the App Store and iTunes,” there are a few possible reasons why this might be happening.

No matter if you’re using an iPhone, Android device, or another type of smartphone, your app store might stop working for different reasons. Sometimes, it’s a small problem that can be fixed easily. Other times, you might need to do a little more to figure out what’s wrong. Let’s try to understand why your app store got disabled and learn what you can do to use it again for getting your favorite apps and updates.

Why is My App Store Disabled in App Store and Itunes?

why is my app store disabled

The App Store is a great way to get apps for your iPhone, iPad, or iPod touch. But what happens if your App Store is disabled? There are a few reasons why this might happen, and there are also a few things you can do to fix it.

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Here are some of the most common reasons why your App Store might be disabled:

  • You entered the wrong password too many times. Apple has a security feature that temporarily disables your account if you enter the wrong password too many times. If this is the case, you’ll need to wait a few minutes and try again.
  • You have an outstanding balance. If you owe money to Apple for in-app purchases or other charges, your account may be disabled until you pay the balance.
  • Your account has been flagged for suspicious activity. If Apple suspects that your account has been hacked or is being used for fraudulent activity, they may disable it as a security measure.
  • You violated the App Store Review Guidelines. The App Store has a set of guidelines that all apps must adhere to. If your app violates these guidelines, Apple may disable your account.
  • Signing in and signing out from different device: if you used different devices to sign in and sign out with your app store logins it might lead to this error.

How to Fix Your Account Has been Disabled on App Store and Itunes

If your App Store account has been disabled, you can try the following to fix it:

  1. Check your password. Make sure you’re entering the correct password for your Apple ID.
  2. Pay any outstanding balance. If you owe money to Apple, you’ll need to pay the balance before your account can be reactivated.
  3. Do not use different devices to sign into your app store
  4. Contact Apple Support. If you’re still having trouble, you can contact Apple Support for help.

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Here are some tips to avoid having your App Store account disabled in the future:

  • Use a strong password and don’t share it with anyone.
  • Keep your payment information up to date.
  • Be careful about what apps you download and install.
  • Report any suspicious activity to Apple immediately.

By following these tips, you can help keep your App Store account safe and prevent it from being disabled.

How to Contact Apple Support

  • Go to Apple Support: Open your web browser and visit the official Apple Support website
  • Pick Your Device: Choose the thing you need help with, like an iPhone, iPad, or Mac.
  • Find Help Topics: Look at the topics that show up. They might have answers to your problem. If not, type your question in the search box.
  • Get in Touch: If you can’t find the answer, look for “Contact Support” or “Get Help.” Click on that.
  • Log In: Use your Apple ID to sign in. If you don’t have one, you might need to make an account.
  • Tell Your Problem: Write a little bit about what’s wrong. This helps them understand your issue.
  • Choose How to Talk: You might see choices like “Chat” or “Call.” Pick the one you want.
  • Follow Steps: Do what they tell you. They might help you fix the problem.

Remember, things might look a bit different on the website, so just take your time and follow the steps that are there.

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How Do I Enable App Store on My iPhone?

There are a few ways to enable the App Store on your iPhone.

  1. Check your parental controls. If you have parental controls enabled on your iPhone, the App Store may be disabled. To check your parental controls, go to Settings > Screen Time > Content & Privacy Restrictions. Make sure that the App Store is not turned off.
  2. Check your internet connection. The App Store needs an internet connection to work. Make sure that you are connected to Wi-Fi or cellular data.
  3. Restart your iPhone. Sometimes a simple restart can fix problems with the App Store. Press and hold the Power button until you see the Slide to Power Off slider. Slide the slider to turn off your iPhone. Wait a few seconds, then press and hold the Power button again to turn it back on.
  4. Update your iPhone. Apple regularly releases updates for the iPhone that fix bugs and improve performance. Make sure that your iPhone is up to date by going to Settings > General > Software Update.


Running into a disabled app store can be confusing and frustrating, but now you have a better understanding of why this might happen and what you can do to fix it. Whether it’s a network hiccup, a glitch in the software, or an account issue, there are steps you can take to get your app store back up and running.

By following the troubleshooting steps mentioned for both iOS and Android devices, you can quickly tackle the problem and regain access to your favorite apps and updates. Remember, if things still aren’t working, don’t hesitate to reach out to the support teams provided by Apple or Google for more personalized assistance.


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