How to Instantly Fix Xbox Apps Not Working

Are you having trouble getting your Xbox apps to work? Whether you’re using the Xbox app on your PC or your Xbox console, there are a few things you can do to fix the problem.


In this blog post, we’ll walk you through some of the most common fixes for Xbox apps not working. We’ll also discuss some of the reasons why your apps might not be working, so you can avoid the problem in the future.

Why is My Xbox Apps Not Working?

There are a few reasons why Xbox apps might not be working. Here are some of the most common ones:

  • Corrupted app files. This can happen if the app is not installed correctly or if it is damaged.
  • Network problems. If you’re having trouble connecting to the internet, your apps might not be able to load or update.
  • Xbox Live service issues. If there is a problem with the Xbox Live service, your apps might not be able to work properly.
  • Incompatible app version. If you’re using an older version of the app, it might not be compatible with your Xbox console or PC.
  • Outdated device software. If your Xbox console or PC is not up to date with the latest software, it might not be able to run the app properly.
  • Hardware problems. If there is a problem with your Xbox console or PC’s hardware, it might not be able to run the app properly.

How to Fix Xbox Apps Not Working

Here are some troubleshooting tips that can help you fix Xbox apps that are not working:

1. Check Xbox Live Status

The first thing to do is to ensure that Xbox Live services are operational. Sometimes, the problem might be on the Xbox end. You can check the Xbox Live status on the official Xbox website or social media channels.  If the app is down, there is no immediate solution other than patiently awaiting Xbox to resolve the issue.

2. Restart the App

A simple restart can often resolve many issues. Turn off your Xbox console, unplug it from the power source, wait for a minute, then plug it back in and turn it on.

3. Check Network Connection

Ensure your Xbox is connected to the internet and that your network is stable. You may want to restart your router or modem if you’re experiencing network issues or use tools like to check the upload/download speed.

4. Update Your Xbox Apps

Outdated apps can cause compatibility problems. Make sure your Xbox apps are up-to-date.

To update Xbox apps on Android and iOS devices, follow these steps:

On Android (Google Play Store)

  • Open the Google Play Store on your Android device.
  • Tap the three horizontal lines (hamburger menu) in the top-left corner to open the menu.
  • Select “My apps & games.”
  • In the “Updates” tab, you will see a list of apps with available updates.
  • Locate the “Xbox” app in the list and tap the “Update” button next to it.
  • Wait for the app to download and install the update.

On iOS (App Store)

  • Open the App Store on your iOS device.
  • Tap your profile picture in the top-right corner to access your account.
  • Scroll down to find the “Available Updates” section. If an update for the Xbox app is available, it will appear in the list. Tap the “Update” button next to the Xbox app to start the update process.
  • Wait for the app to download and install the update.

5. Clear Xbox Apps Cache

Clearing an app’s cache can help resolve certain issues and free up storage space on your device. Here’s how you can clear the cache for apps on both Android and iOS:

On Android Devices:

  • Open the “Settings” app on your Android device.
  • Scroll down and select “Apps” or “Apps & notifications,” depending on your Android version.
  • Find and tap on the app for which you want to clear the cache. (For example, the Xbox app.)
  • Tap on “Storage.”
  • Tap on “Clear data”.
  • Confirm the action if prompted.

Note: Clearing the app’s cache will delete any temporary files that the app has stored. This may improve the app’s performance, but it will not delete any of the app’s data, such as your settings.

On iOS (iPhone or iPad)

  • Open the Settings app.
  • Tap on “General”.
  • Tap on “iPhone Storage”.
  • Find the app you want to clear the cache and data for.
  • Tap on the Xbox apps.
  • Tap on “Offload App”.

6. Uninstall and Reinstall the App

Uninstalling and reinstalling an app is a troubleshooting step that can help resolve various issues. Here’s how you can uninstall and reinstall an app on both Android and iOS devices:

On Android:

  • Open the “Settings” app on your Android device.
  • Scroll down and select “Apps” or “Apps & notifications,” depending on your Android version.
  • Find and tap on the Xbox app you want to uninstall.
  • Tap “Uninstall.”
  • Confirm the uninstallation if prompted.
  • Once the app is uninstalled, go to the Google Play Store.
  • Search for the Xbox app; when you find it, tap the “Install” button to reinstall it.
  • Wait for the app to download and install.

On iOS (iPhone or iPad):

  • Find the app you want to uninstall on your iOS device’s home screen.
  • Tap and hold the Xbox app icon until it starts to wiggle.
  • Confirm the deletion if prompted.
  • Visit the App Store.
  • Search for the Xbox app and tap the “Download” or “Install” button to reinstall it.
  • Wait for the app to download and install.

Note: By uninstalling and reinstalling the app, you’ll remove any potential issues or corrupted data, essentially starting with a fresh installation of the app. This can often resolve problems that may have arisen from software glitches or conflicts. Remember that you may need to sign in to the app again after reinstalling it.

7. Check Privacy & Online Safety Settings

Incorrect privacy settings might restrict access to some apps. Review and adjust your privacy settings if necessary.

8. Contact Xbox Support

If the issue persists after trying these steps, contact Xbox Support for further assistance. They can provide specific guidance for your situation.

To contact AMC support; go to Xbox Support website, you will find a live chat option. Click on it to initiate a chat with a support agent. Provide details about your issue and follow the instructions from the support agent.

Read Also: How to Easily Fix Starbucks App Not Working Issue (Updated Method)

How to Fix Xbox App not Installing

If you’re facing issues with the Xbox app not installing, start by checking your device’s compatibility, ensuring a stable internet connection, and freeing up sufficient storage space. Restart your device and update its operating system, as outdated software can cause installation problems. On mobile devices, clear the cache and data of the app store you’re using, and try canceling and retrying the installation.

Why is My Xbox not Showing any Games or Apps?

It could be due to several reasons. First, check your internet connection to ensure it’s stable and that you’re signed in to your Xbox Live account. If you are, try restarting your console, as this can often resolve minor display issues. Additionally, verify that your Xbox has the latest system updates installed, as outdated software can sometimes lead to this problem.

Xbox App Not Working Windows 10

If the Xbox app is not working on Windows 10, you can try several troubleshooting steps to resolve the issue. Start by ensuring that your Windows 10 operating system is up to date and that the Xbox app itself is updated from the Microsoft Store. If the problem persists, sign out and sign back in to your Xbox account within the app, as this can sometimes fix authentication issues. Additionally, make sure your network connection is stable, reset the Xbox app to its default settings, and consider reinstalling it if none of the previous steps work. Checking your firewall and security software to ensure they’re not blocking the app’s access and running the Windows Store Apps Troubleshooter.

Why is My Xbox Microsoft Store Not Working?

It may be due to a problem with your internet connection, Microsoft Store server issues, or even a glitch on your Xbox console. To troubleshoot, ensure you have an active and stable internet connection, try restarting your console, and check if the Microsoft Store services are operational by visiting the official Xbox status page.

What Happens if You Reset Your Xbox?

Resetting your Xbox restores it to its factory settings, erasing all user data and settings, and potentially resolving software-related issues.

Xbox App not Showing Installed Games PC

First, make sure that your Xbox app and Windows 10 operating system are both up to date. Next, sign out and sign back into your Xbox account within the app, as this can sometimes refresh your library. Ensure that your PC is connected to the internet, as an offline mode can prevent games from appearing. Lastly, try resetting the Xbox app by going to “Apps & Features” in Windows settings, finding the Xbox app, and selecting “Advanced Options” to reset it. If the issue persists, you may want to reinstall the Xbox app.


We hope this blog post has helped you troubleshoot your Xbox apps and get them working again. If you have any other questions or feedback, feel free to leave a comment below.


How do I fix error code 0x87e50033 on Xbox?

To fix error code 0x87e50033 on Xbox, try restarting your console and ensuring a stable internet connection, as this error often indicates a network or server issue.

Will I lose my Xbox account if I reset?

No, resetting your Xbox app will not result in the loss of your Xbox account, but it will remove locally stored settings and data on the specific device, which can be recovered by signing in again.


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