Wisely app is a convenient way to manage your Wisely account, make payments, and transfer money. However, sometimes the app may not work properly. If you are having trouble with the myWisely app not working, there are a few things you can do to try to fix the problem.
In this blog post, we will discuss some of the most common reasons why the Wisely app not working and how to fix them. We will also provide some tips for contacting Wisely customer support if you are still having trouble.
Why is myWisely App Not Working?
There are a few reasons why your Wisely app might not be working:
- Your device is not compatible with the Wisely app. Your device are not compatible.
- You have a poor internet connection. If you have a poor internet connection, you may have trouble using the app.
- There is a problem with the Wisely servers. If the Wisely servers are down, you will not be able to use the app.
How to Fix myWisely App Not Working
Here are some ways to fix your Wisely app if it’s not working:
1. Check Your Internet Connection
Checking your internet connection is important if you are having trouble with the Wisely app, as a poor connection can cause a variety of problems, such as slow loading times, timeouts, errors, and crashes.
2. Restart Your Device
Restarting your device is a simple but effective way to fix many common problems, including those with the Wisely app. When you restart your device, it clears the memory and closes all of the apps that are running in the background.
This can help to resolve any minor software glitches that may be causing the Wisely app to malfunction.
3. Update the Wisely App
Make sure you have the latest version of the Wisely app installed on your device. You can check for updates in the App Store or Google Play.
4. Force Close the Wisely App
This can sometimes fix problems with the app if it is not responding or is crashing. To force close the app on an iPhone, double-tap the home button and swipe up on the Wisely app preview. To force close the app on an Android device, go to Settings > Apps > Wisely > Force Stop.
5. Reinstall the Wisely App
If you have tried all of the above and the Wisely app is still not working, try uninstalling and reinstalling the app.
6. Contact Wisely Customer Support
There are a few ways to contact Wisely customer support:
- Phone: You can call Wisely customer support at 1-866-313-6901.
- Email: You can email Wisely customer support
- Live chat: You can start a live chat with Wisely customer support on the Wisely website.
How Long will it Take For myWisely Deposit to Upload?
It depends on the method you use to deposit the money. If you are depositing money from a bank account, it can take up to 3 business days for the deposit to clear.
If you are depositing money with a debit card, the deposit should be available in your Wisely account immediately. If you are depositing money with cash at a Walmart MoneyCenter, the deposit should be available in your Wisely account within 1-2 hours.
Why Can’t I Access Wisely?
Your account may be suspended or deactivated. This can happen if you have violated Wisely’s terms of service, such as by engaging in fraudulent activity or using your Wisely card for illegal purposes.
You may have entered your login credentials incorrectly. Make sure you are entering the correct username and password.
Does Wisely Have a Daily Limit?
Yes, $25,000 for over-the-counter teller cash withdrawals. This is the highest daily limit for any type of transaction on a Wisely card.
How Much Can I Load on myWisely Card?
Maximum of $50,000 per day. However, there is also a daily limit of $25,000 for over-the-counter teller cash withdrawals.
This means that if you want to load more than $25,000 on your Wisely card in a day, you will need to do so using a different method, such as direct deposit or bank transfer.
Why is My Payment Pending on Wisely?
Merchant has not yet processed the transaction, you have insufficient funds in your account, there is a hold on your account, or there is a problem with the merchant’s payment system or Wisely’s technical systems.
Can a Wisely Card Go Negative?
Yes, Wisely will not allow you to overdraw your card, so if you try to make a purchase that exceeds your available balance, the transaction will be declined.
However, if you have authorized deposits, such as direct deposit or payroll deposit, Wisely will use those deposits to offset the negative balance.
What Bank is Wisely Connected To?
Fifth Third Bank, N.A., Member FDIC. This means that Wisely customers can use their cards at any ATM or merchant that accepts Fifth Third Bank cards.
Does Wisely Have Hidden Fees?
No, Wisely is known for its transparency and commitment, there are a few fees that customers should be aware of, such as the inactivity fee, ATM withdrawal fee, international transaction fee, and cash withdrawal fee.
Can You Use DailyPay With a Wisely Card?
Yes, you will need to sign up for a DailyPay account, link your Wisely card to your DailyPay account, and choose how much of your earned wages you want to transfer to your Wisely card.
Can I Pay Bills With Wisely?
Yes, by logging in to your Wisely account and navigating to the Pay Bills page, calling the payee and providing them with your Wisely card number and expiration date, or writing a check from your Wisely account and mailing it to the payee.
Can You Instantly Transfer Money From Wisely?
Yes, you will need to log in to your Wisely account and navigate to the Transfer Money page. Enter the recipient’s Wisely card number or bank account information and the amount of money you want to transfer. Once you have confirmed the transfer, the money will be sent instantly.
Can I Transfer Money From Wisely to PayPal?
No, there is no direct integration between the two platforms, so you will need to use a third-party service such as Wise or Payoneer.
Can I Link My Wisely Card to Cash App?
Yes, open the Cash App app and tap the “Cash App card” tab. Then, tap “Add a card” and enter your Wisely card information. Once your card is linked, you can use it to send and receive money in Cash App.
Do Wisely Cards Expire?
Yes, Wisely cards have a validity period of 5 years. This means that the card will expire 5 years after the date it was issued. When your card expires, you will receive a new card in the mail a few weeks before the expiration date.
Why is My Wisely Card Not Working
Expired card, lost or stolen card, damaged card, frozen card, or problem with the merchant’s payment processor. If you have checked all of the above and your Wisely card is still not working, you should contact Wisely customer support for assistance.
How Long Does It Take to Get a Wisely Replacement Card
It typically takes 7-10 business days to receive a Wisely replacement card in the mail, but you can request expedited shipping for an additional fee, which typically takes 2-3 business days.
Why is My Wisely Card Not Working at ATM
Expired card, lost or stolen card, damaged card, blocked or frozen card, problem with the ATM, reached daily ATM withdrawal limit, or trying to withdraw more cash than you have in your account. If you have checked all of the above and your Wisely card is still not working at an ATM, you should contact Wisely customer support for assistance.
How Do I Call Wisely Customer Service?
To call Wisely customer service, you can dial 1-866-313-6901. Wisely customer service is available 24/7.
When you call Wisely customer service, you will be prompted to enter your Wisely card number. This is to verify your identity and help the customer service representative assist you more quickly.
Once your identity has been verified, the customer service representative will be able to answer your questions or help you with any problems you are having with your Wisely account.
My Wisely App Not Working on Android
First, check your internet connection. Make sure you have a strong Wi-Fi or cellular data signal. If you are connected to Wi-Fi, try restarting your router. If you are using cellular data, try switching to a different location or connecting to a different network.
Next, restart your Android device. This can often fix minor software glitches that may be causing the Wisely app not to work properly.
If restarting your device does not fix the issue, try updating the Wisely app. Open the Google Play Store app and tap on the menu icon (three horizontal lines) in the top left corner. Select “My apps & games” and then tap on the “Updates” tab. If there is an update available for the Wisely app, tap on the “Update” button.
My Wisely App Not Working ios
You can try uninstalling and reinstalling the app. To do this, tap and hold on the Wisely app icon until it jiggles. Then, tap on the “X” in the top left corner of the app icon to delete the app. Once the app has been uninstalled, go to the App Store app and reinstall it.
Conclusion
If you are having trouble with the Wisely app, there are a few things you can do to try to fix the problem. First, check for updates to the app and make sure that your device is compatible.
If you have a poor internet connection, try connecting to a different Wi-Fi network or using your cellular data connection. Finally, check the Wisely website or social media pages for updates on the status of the servers.
FAQs
How Can I Get All My Money Off My Wisely Card?
You can either withdraw cash from a participating bank teller or transfer money from your Wisely card to your bank account.
What Happens When You Upgrade Your Wisely Card?
Upgrading your Wisely card is free and gives you access to premium features like direct deposit, portability, savings envelopes, bill pay, check writing, and travel benefits.